Shipping Policy

Thank you for visiting Bhalani.com. We strive to provide you with a seamless shopping experience. Below is our shipping policy, which outlines our shipping practices and procedures.

  1. Shipping Methods

We offer standard shipping options to meet your needs:

  • Standard Shipping: [5-7 business days]
  • International Standard Shipping: [13-16 business days]

All orders are processed within [4-5 business days] before shipping excluding Sundays and public holidays.

  1. Shipping Rates

Shipping costs are calculated at checkout based on the following factors:

  • Destination
  • Weight of the items
  • Chosen shipping method
  1. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, and you can track your order through the provided information.

  1. International Shipping

Please note that international shipping may incur additional customs fees, taxes, or duties, which are the responsibility of the customer.

  1. Delivery Issues

If your order does not arrive within the expected timeframe, please contact us at our mail id cs@bhalani.com. We will work with you to resolve any issues.

  1. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy page. All items must be returned in their original condition within 14 days of receipt.

  1. Product Unavailability and Refund/Waiting Option

Sometimes, the product you ordered might not be available due to unavoidable reasons. In such cases, Bhalani.com cannot promise to provide the exact same product. You will have two options: either request a refund for the amount you paid or wait for a certain number of days (which we will inform you about) to receive the product you ordered.

  1. Cancellation and Rejection of COD Orders
    If a customer cancels a COD order after the book has been dispatched, or rejects the order upon delivery, their account will be permanently banned. They will no longer be allowed to make any purchases from our website in the future.
  1. Return Shipping Costs

You will need to pay for the shipping when returning an item. Shipping charges cannot be refunded. If you're eligible for a refund, the return shipping cost will be taken out of your refund amount.

    Position: Computer Executive

    Are you detail-oriented and passionate about providing excellent customer service? Bhalani Medical Book House, a leader in the medical book industry, is seeking a dedicated Computer Executive to join our dynamic team.

    Location: Mumbai
    Type: Full-time

    Key Responsibilities:

    • Respond to customer queries promptly via calls, WhatsApp, and emails.
    • Communicate with vendors to ensure timely delivery of products.
    • Coordinate with the logistics team to fulfill customer orders efficiently.
    • Generate invoices and manage billing processes.
    • Assist and handle customers at the front desk with professionalism and courtesy.
    • Maintain accurate records of transactions and customer interactions.
    • Proficiency in computer applications, including MS Office and email communication.
    • Excellent communication skills in English and local languages.
    • Strong organizational and time-management abilities.
    • Prior experience in a similar role is a plus.
    • Customer-centric approach with problem-solving skills.
    • Be a part of a well-established and respected organization.
    • Work in a collaborative and customer-focused environment.
    • Competitive salary and benefits package.

    How to Apply: If you’re ready to contribute to the success of a reputed company, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line "Application for Computer Executive".

    Position: DTP Operator

    Are you detail-oriented and passionate about producing high-quality content? Bhalani Medical Book House, a leader in the medical book industry, is seeking skilled professionals for the following positions:

    Location: Mumbai
    Type: Full-time

    Key Responsibilities:

    • Create and format layouts for medical books and other publications.
    • Ensure high-quality typesetting and design consistency.
    • Collaborate with authors, editors, and the production team to meet publishing deadlines.
    • Troubleshoot and resolve technical issues in desktop publishing software.

    Qualifications:

    • Proven experience as a DTP Operator (2+ years preferred).
    • Proficiency in design and layout software (Adobe InDesign, Illustrator, Photoshop, etc.).
    • Strong attention to detail and ability to manage multiple projects.
    • Familiarity with print production processes.

    Position: Proofreader

    Location: Mumbai
    Type: Full-time

    Key Responsibilities:

    • Review and edit manuscripts for grammatical, typographical, and formatting errors.
    • Ensure accuracy and consistency in content, style, and formatting.
    • Collaborate with authors, editors, and designers to maintain high-quality standards.
    • Meet tight deadlines while maintaining attention to detail.

    Qualifications:

    • Proven experience as a Proofreader or Editor (2+ years preferred).
    • Exceptional command of English grammar and language.
    • Strong organizational and time-management skills.
    • Familiarity with medical or academic content is a plus.

    Why Join Us?

    • Be part of a team dedicated to creating impactful resources for the medical community.
    • Work in a collaborative and innovative environment.
    • Competitive salary and benefits package.

    How to Apply: If you’re ready to contribute to the success of a well-established and respected company, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line specifying the position (e.g., "Application for DTP Operator & Proofreader").

    Position: Head of Human Resources

    Are you an experienced HR professional ready to lead and shape the future of our organization? Bhalani Medical Book House, a leader in the medical book industry, is seeking a dynamic and strategic Head of Human Resources to join our team and drive our people-centric initiatives.

    Location: Mumbai
    Type: Full-time

    About Us:
    At Bhalani Medical Book House, we are committed to providing top-quality medical books and resources to students, professionals, and institutions across the nation. Our team is our greatest asset, and we are looking for an HR leader to foster a culture of excellence, inclusivity, and growth.

    Key Responsibilities:

    • Develop and implement HR strategies aligned with the company’s goals and values.
    • Oversee talent acquisition, onboarding, and retention processes to build a high-performing team.
    • Lead employee engagement initiatives to create a positive and inclusive workplace culture.
    • Design and manage compensation, benefits, and performance management systems.
    • Ensure compliance with labor laws and company policies.
    • Act as a trusted advisor to leadership on organizational development and workforce planning.
    • Foster training and development programs to support employee growth.

    Qualifications:

    • Proven experience (5+ years) in a senior HR role, preferably as an HR Head or similar leadership position.
    • Strong understanding of HR practices, labor laws, and industry trends.
    • Excellent interpersonal and communication skills.
    • Ability to lead with empathy and drive cultural transformation.
    • Bachelor’s/Master’s degree in Human Resources or related field.

    Why Join Us?

    • Opportunity to lead HR for a well-established and respected company.
    • Work in a collaborative and innovative environment.
    • Be part of a team dedicated to empowering the medical community.
    • Competitive salary.

    How to Apply: If you are passionate about people and ready to make a significant impact, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line “Application for Head of Human Resources”.

    Position: Medical Writer

    Are you a skilled writer with a passion for medical science? Bhalani Medical Book House, a leader in the medical book industry, is seeking a talented Medical Writer to create high-quality, accurate, and engaging content for our publications.

    Location: Mumbai
    Type: Full-time

    Key Responsibilities:

    • Research and write clear, concise, and accurate medical content for books, articles, and other publications.
    • Collaborate with subject matter experts, editors, and designers to ensure content meets high standards of accuracy and readability.
    • Review and edit manuscripts to ensure alignment with medical guidelines and standards.
    • Stay updated on the latest medical research, trends, and advancements.
    • Adapt complex medical information into user-friendly language for various audiences.

    Qualifications:

    • Degree in Medicine, Life Sciences, or a related field (MBBS, BDS, or allied health fields preferred).
    • Excellent writing and editing skills with attention to detail.
    • Strong understanding of medical terminology and concepts.
    • Ability to work under tight deadlines and manage multiple projects.
    • Prior experience in medical writing or publishing is a plus.

    Why Join Us?

    • Be part of a respected organization shaping the future of medical education.
    • Work in a collaborative and intellectually stimulating environment.
    • Competitive salary and benefits package.

    How to Apply: If you’re ready to use your medical knowledge and writing skills to make a difference, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line "Application for Medical Writer".

    Position: Marketing & Sales Executive

    Are you passionate about marketing and sales, and ready to make an impact in the medical publishing industry? Bhalani Medical Book House, a leader in the medical book industry, is seeking a driven Marketing & Sales Executive to join our vibrant team.
    Location:
     Mumbai
    Type: Full-time

    Key Responsibilities:

    • Develop and execute marketing strategies to promote our products and services.
    • Identify and pursue new sales opportunities to achieve revenue targets.
    • Build and maintain strong relationships with customers, institutions, and vendors.
    • Conduct market research to understand customer needs and industry trends.
    • Represent the company at exhibitions, conferences, and other networking events.
    • Collaborate with internal teams to ensure customer satisfaction and timely delivery of products.

    Qualifications:

    • Bachelor’s degree in Marketing, Business Administration, or a related field.
    • Proven experience in marketing and sales (2+ years preferred).
    • Excellent communication and negotiation skills.
    • Ability to work independently and meet sales targets.
    • Familiarity with the medical publishing industry is a plus.

    Why Join Us?

    • Opportunity to work with a market leader in the medical book industry.
    • Dynamic and collaborative work environment.
    • Competitive salary and incentives based on performance.

    How to Apply: If you’re ready to drive growth and make a significant impact, we’d love to hear from you! Please send your updated resume and a cover letter to cs@bhalani.com with the subject line "Application for Marketing & Sales Executive".