Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern bhalani.com's relationship with you in relation to this website.
The use of this website is subject to the following terms of use:
Our privacy policies are subject to change at any time without notice. To make sure you are aware of any changes, kindly review our policy periodically.
When you visit our website, we collect and store information (including and not limited to your phone number, e-mail id, locality, IP address and URL). Such information is used by us from time to time in order to enhance the shopping experiences which cater to your needs.
Your information (including and not limited to phone number, e-mail id, locality IP address and URL) may alsobe used by us from time to time to enable us to conduct our own internal research and better understand our users, in a view to constantly improvise the shopping experiences that we provide to our users.
However, if you wish to browse our website being anonymous you still have the option of doing so by choosing not to provide your credentials or by not logging in to your account at bhalani.com
However, we would recommend you to provide your credentials, so that we could give you a shopping experience duly tailor made to your own needs. You also have an option to change the information that you provide at any given point of time.
We also use cookies to collect data. Cookies are small data packets that are placed in your device. However, we do not control any cookies on our website that are placed by third parties.
We would be using these cookies for promotional effectiveness to enhance your experience on our website. Most of the cookies would be session cookies, which would be automatically deleted from your device at the end of the session.
However you are always free to disable the cookies using the options of your browser, in this case, you may require to enter your password, more frequently during your session at bhalani.com
We would be requiring your personal data to be able to help you with problems, resolve disputes, promote safe service, inform you about offers, products and services on our website, detect and protect us against errors, frauds and criminal activities, measure consumer’s interests in our books and other products and enforce our terms and conditions as otherwise stated at the time of your purchase/data collection
We may alsoidentify and use your IP address to help diagnose problems with our server and apply solutions to our website, the same IP address is also used to recognize you and gain a wider demographic knowledge. We may also use the GPS or any other related information from your device to locate your city in order to enhance the services that we provide you at bhalani.com
We may use this data to enhance your experience while choosing a product and provide you with content you may be interested in and to display products according to your preferences.
We may at times disclose the personal information that you provide to third parties/affiliates. These third parties/affiliates may market to you as a result of such sharing. However, you have the option of willingly opting out of such a kind of disclosure pertaining to marketing. At times we may disclose your personal information to be in line with our legal obligations to enforce our user agreement and to help government or other statutory and regulatory authorities to prevent, detect, mitigate and investigate fraudulent or other illegal activities.
Also we and our affiliates would share/sell some or all of your personal information that you have provided with another business entity that we (or our assets) may plan to merge with, or be acquired with that business entity, or reorganization, amalgamation, restructuring of business. If such a transaction occurs that other business entity (or the newly combined entity) will be required to follow this privacy policy as mentioned with respect to your personal information. Also we may give out this information if we are required to do so by law or in good faith that this kind of disclosure is necessary to respond to subpoenas, court order or other legal processes. We may disclose this given information to law enforcement offices, third party rights owners or others in good faith if such disclosure is needed to; enforce our terms of privacy policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; protect and guard the rights, property or safety of our users or the general public.
We provide all our users the choice to opt out from receiving non-essential communications from us on behalf of our partners and from us after setting up an account.
If you want to remove your contact information from bhalani.com for the stoppage of receiving these non-essentials; you always have the option of unsubscribing our newsletters.
We use third party advertisers to serve advertisements when you visit our website, these companies may use information (not including your name, address or e-mail id, or telephone number) about your visits to this and other websites in order to provide advertisements of goods and services of interest to you.
Our website links to other websites that may collect personally identifiable information about you. Bhalani.com is not responsible for privacy practices or the contents of those linked websites. Our website has stringent security measures in place to protect the laws misuse and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secured server, once the information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.
By using the website and/or providing your information, your consent to the collection and use of every information that you have disclosed on our website in accord with this privacy policy is including but not limited to sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.
You may not create a link to this website from another website or document without our prior written consent.
All Disputes pertaining to this websiteshall be subject to the jurisdiction of the courts in Mumbai.
Once an order is placed, cancellations are allowed before the product is handed over to our delivery partners. After that, you won’t be able to cancel it.
Conditions for Returning an Item:
To qualify for a return, your item must be unused and in the same condition as when you received it. It should be in its original packaging, and you’ll need to provide a receipt or proof of purchase.
Books and products can be returned within 14 days from the delivery date, but only if there is a manufacturing defect. The decision to accept a return will be at our discretion. Personalized or custom-made items cannot be returned unless there is a defect or mistake from our side. We may also decline returns if the items don’t meet our return policy rules. If there is a defect, you can choose to either:
For in-store purchases, defective products must be returned in person at the shop. For online purchases, the returns should follow the website’s procedures.
If a product is canceled after being dispatched, the refund will only be processed after we receive the product back. It may take about 10 to 15 working days for the refunded amount to show in your account, depending on customers bank. If the product is canceled before dispatch, the refund will be processed within 2 to 3 working days, and you will receive the credited amount in 7 to 9 working days, depending on customers bank.
At bhalani.com, we try our best to provide you with more conveniences by giving you more options, hence improving the quality of services that we provide you. Therefore, we also have given you the option of changing your delivery address even after you have placed your order.
However, this option of changing your delivery address is available only till the dispatch is not handed over to our delivery partners. Once we have processed and dispatched your order to our delivery partners, you will no longer be having the option to change the delivery address of the particular order that you have placed.
Thank you for visiting Bhalani.com. We strive to provide you with a seamless shopping experience. Below is our shipping policy, which outlines our shipping practices and procedures.
We offer standard shipping options to meet your needs:
All orders are processed within [4-5 business days] before shipping excluding Sundays and public holidays.
Shipping costs are calculated at checkout based on the following factors:
Once your order has shipped, you will receive a confirmation email with tracking information, and you can track your order through the provided information.
Please note that international shipping may incur additional customs fees, taxes, or duties, which are the responsibility of the customer.
If your order does not arrive within the expected timeframe, please contact us at our mail id cs@bhalani.com. We will work with you to resolve any issues.
For information on returns and exchanges, please refer to our Returns Policy page. All items must be returned in their original condition within 14 days of receipt.
Sometimes, the product you ordered might not be available due to unavoidable reasons. In such cases, Bhalani.com cannot promise to provide the exact same product. You will have two options: either request a refund for the amount you paid or wait for a certain number of days (which we will inform you about) to receive the product you ordered.
You will need to pay for the shipping when returning an item. Shipping charges cannot be refunded. If you're eligible for a refund, the return shipping cost will be taken out of your refund amount.
There are some areas where the sale of some books/products might be restricted under the purview of the local laws of that particular region, we shall not be able to provide such books/products in those sale restricted areas.
At bhalani.com, we do not guarantee or claim the product identity. The information pertaining to the products at bhalani.com might not be completely error free. Under circumstances, even after the order has been confirmed, the actual price of the product that you have finally paid may differ. This can happen in cases where the publisher/supplier decided to change the MRP, or the changes might occur due to the fluctuations in the foreign exchange rates (which are always in sync with the GOC rates) pertaining to that particular product. In such a scenario, you would be given an option of either paying the difference amount, so that we could continue to process your order smoothly or cancel your order and claim a refund.
Under our privacy policy, the pages put up for preview cannot be copied in/on or through any kind of media/device and if done by any individual, that particular person shall be subject to the legal action and shall be prosecuted under the extent of the law.
We are not responsible for any of the reviews written on our website by any particular individual about any particular book, product or author, as they would be expressing their own views, not ours for, which we are in no way to be held liable.
There are certain products which are sold in USD, GBP, EUR, etc. The rates are at par with the GOC rates for every month, we would advise you to pursue through the current currency exchange rate of the month, on our website before proceeding with the transaction. In cases where you are placing order at the midnight of the end of the month according to the Indian Standard Time, we would advise you to wait for about 10-15 minutes before placing your order, in order to avoid confusions with the volatile currency rates.
We would also like to point out that the content uploaded on the website may differ from the product in its representation and the shown books and products may not be error free.
If the author/s, whose books shall be sold or put on preview on our website, face any problem, they may feel free to contact us regarding the same through the contact mediums provided on the website.
Products at bhalani.com would be inclusive of all taxes apart from surgical items.
Are you detail-oriented and passionate about providing excellent customer service? Bhalani Medical Book House, a leader in the medical book industry, is seeking a dedicated Computer Executive to join our dynamic team.
Location: Mumbai
Type: Full-time
Key Responsibilities:
How to Apply: If you’re ready to contribute to the success of a reputed company, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line "Application for Computer Executive".
Are you detail-oriented and passionate about producing high-quality content? Bhalani Medical Book House, a leader in the medical book industry, is seeking skilled professionals for the following positions:
Location: Mumbai
Type: Full-time
Key Responsibilities:
Qualifications:
Location: Mumbai
Type: Full-time
Key Responsibilities:
Qualifications:
Why Join Us?
How to Apply: If you’re ready to contribute to the success of a well-established and respected company, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line specifying the position (e.g., "Application for DTP Operator & Proofreader").
Are you an experienced HR professional ready to lead and shape the future of our organization? Bhalani Medical Book House, a leader in the medical book industry, is seeking a dynamic and strategic Head of Human Resources to join our team and drive our people-centric initiatives.
Location: Mumbai
Type: Full-time
About Us:
At Bhalani Medical Book House, we are committed to providing top-quality medical books and resources to students, professionals, and institutions across the nation. Our team is our greatest asset, and we are looking for an HR leader to foster a culture of excellence, inclusivity, and growth.
Key Responsibilities:
Qualifications:
Why Join Us?
How to Apply: If you are passionate about people and ready to make a significant impact, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line “Application for Head of Human Resources”.
Are you a skilled writer with a passion for medical science? Bhalani Medical Book House, a leader in the medical book industry, is seeking a talented Medical Writer to create high-quality, accurate, and engaging content for our publications.
Location: Mumbai
Type: Full-time
Key Responsibilities:
Qualifications:
Why Join Us?
How to Apply: If you’re ready to use your medical knowledge and writing skills to make a difference, we’d love to hear from you! Please send your updated resume to cs@bhalani.com with the subject line "Application for Medical Writer".
Are you passionate about marketing and sales, and ready to make an impact in the medical publishing industry? Bhalani Medical Book House, a leader in the medical book industry, is seeking a driven Marketing & Sales Executive to join our vibrant team.
Location: Mumbai
Type: Full-time
Key Responsibilities:
Qualifications:
Why Join Us?
How to Apply: If you’re ready to drive growth and make a significant impact, we’d love to hear from you! Please send your updated resume and a cover letter to cs@bhalani.com with the subject line "Application for Marketing & Sales Executive".
